Meet FieldMentor — The AI Co-Pilot Built for HVAC Technicians
FieldMentor combines Gemini AI vision, a comprehensive knowledge base, and live peer help into one app. Here's a walkthrough of what it can do on a real service call.
FieldMentor gives HVAC technicians instant diagnoses via AI vision, a comprehensive native knowledge base, and live peer community support. Diagnose faster. Repair smarter. The ultimate app for residential and commercial technicians to complete jobs right the first time.

Features
FieldMentor brings the collective knowledge of master technicians and AI to your pocket.
Point your camera at any HVAC unit. Our Multimodal Gemini 2.5 Pro agent instantly detects equipment and suggests repair steps via voice overlay.
No more searching through PDFs. Instant access to fault codes (Carrier, Trane, Lennox), repair procedures, and safety manuals.
Stuck on a tricky call? Connect instantly via LiveKit video chat with master technicians to get real-time help.
Company admins can manage teams, track AI usage stats, and generate customer job reports with photos and resolution history.
In a basement with no signal? Built-in caching ensures you always have access to critical fault codes and saved procedures.
Native iOS, Android, and Web apps built with Flutter to ensure a seamless experience on any device.
Inside the App
Connect instantly to our Gemini-powered AI agent. It uses your camera to analyze the unit and your mic to hear the symptoms.
Our AI overlay provides real-time procedural steps and safety warnings tailored to the exact equipment you are looking at.
When you finish a repair, the session transcript and a crisp AI summary are automatically linked to the job report for your company.
Start a peer-to-peer LiveKit session with senior technicians. They can see exactly what you see and guide you through the repair.
Find specialists in commercial chillers, residential split systems, or specific brands to get the exact help you need.
Share tricky diagnoses, photos, and solutions. Build your reputation and earn badges for helping other technicians.
Why FieldMentor
Everything a working HVAC technician needs, from first-year apprentice to master tech.
Critical fault codes and saved procedures are always available, even underground with no signal.
Trained specifically on HVAC manuals and service data — not generic web text. It knows what a scroll compressor is.
Get spoken repair instructions while your hands are busy. Eyes on the unit, ears on the instructions.
Carrier, Trane, Lennox, Rheem, and Goodman fault codes plus service manuals are all built in.
Tap a button to start a LiveKit video session with an expert. No scheduling, no waiting.
Supervisors get real-time AI usage analytics, job history exports, and team performance dashboards.
Step 1: Open AI Session
Select 'Start Session' from the dashboard. Your camera and mic will activate, connecting you instantly to the agent.
Step 2: Scan the Unit
Point the camera at the data plate or the faulty component. The AI will instantly read the model number and pull up relevant fault codes and diagrams.
Step 3: Get Guided Repair Steps
Follow the step-by-step instructions overlaid on your screen. Not sure about a wire? Ask the AI or request live help from an expert.
Job Done!

Stay sharp. Our blog covers real-world HVAC diagnostics, AI tool guides, industry trends, and technician career advice — written by and for HVAC professionals.
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